Returns Policy
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If you are not entirely happy with your RuBe purchase we will be happy to refund or exchange your item. Items must be returned within 14 days of receipt, unworn and in original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for return shipping cost and trackable shipping is recommended. We are not responsible for items that may get lost in transit.
Refunds will be issued within 10 working days of receipt.
Earrings cannot be returned due to hygiene reasons.
Unfortunately items that have been customised/personalised cannot be returned.
Damaged/faulty products will require photographic evidence, please send an email to info@rubejewellery.com
How to return your item;
Please complete the returns form
Free Shipping on all orders over £60